Refund policy
Every product that leaves our doors should exceed your expectations. We are proud to offer:
- Lifetime Warranty
- 30 Day Returns
When you buy from Taylored by Cortes, know that we stand behind our craftsmanship.
For Returns or Exchanges email Tayloredbycortes@gmail.com
100% SATISFACTION GUARENTEED
Our hand-crafted products are premium quality and intended to be passed down through generations.
All items are guaranteed for life. If any damage has occurred through the fault of our craftsmanship when used under normal conditions and for the intended purpose, just send it to us for a free repair (or replacement).
This lifetime warranty covers faults in materials and craftsmanship and does not apply if damage is caused by unreasonable neglect, use, or normal wear and tear.
Contact us at Tayloredbycortes@gmail.com for a repair
RETURN OPTIONS
Exchanging an item - FREE RETURN:
If your product is faulty, or the wrong order was sent to you by mistake, contact us within 30 days of delivery to get a replacement or refund
Returning Items for refund or exchange:
- Send your items back to us within 30 days of delivery for refund or exchange
- You will be provided with a prepaid return label
- We will process your return as soon we get the item mailed back to us..